11/06/2023
Citizens Expands Suite of Digital Solutions for Business Banking Customers
Cash Flow Essentials, Digital Invoicing help small businesses fuel growth
PROVIDENCE, RI – Citizens today announced the launch of Citizens Cash Flow EssentialsTM, a complete online and mobile cash management platform, and Digital Invoicing, a solution that allows small businesses to enhance their cash flow quickly and securely within the Citizens online banking platform.
These expanded capabilities allow customers to manage the movement of cash into and out of their accounts more easily. They also join a new Digital Account Opening feature, recent enhancements to Zelle® for small businesses and mobile deposit, and added digital resources for small business owners as Citizens strives to give them more time to focus on their business.
“Citizens is committed to helping our customers achieve their goals and these digital solutions are a key extension of that commitment, simplifying the job of analyzing payment data and helping customers make informed decisions to fuel growth,” said Mark Valentino, head of Business Banking, Citizens.
The Cash Flow Essentials platform provides access to real-time information, seamless payment functionality and practical tools to help customers confidently meet daily cash flow requirements. Payment options include Real-Time Payments, domestic Automated Clearing House (ACH) payments, domestic and international wire transfers and unlimited mobile check deposits.
With Digital Invoicing for Small Business, Citizens customers no longer need to wait for checks to clear because payments are sent directly to eligible checking accounts, typically within two business days. Small business customers will now be able to accept credit card and electronic payments that directly settle in their Citizens checking account, improving cash flow and liquidity. Customers can sign up for digital invoicing in online banking at no cost. There is a fee only when a business’ customer makes an electronic payment.
Citizens’ 2023 Business Report revealed that resilient small to medium-sized business leaders want to use digital tools to make it easier for customers to pay, speed up collections and simplify payment data tracking.
“We work closely with our business customers and continually invest in innovative ways to help them meet their cash flow needs, including Digital Invoicing, Zelle® and Cash Flow Essentials,” Valentino added. “Our goal is to provide our Business Banking customers with an exceptional experience, empower them to make confident decisions and help them optimize their financial performance. We are dedicated to helping them navigate and grow in changing circumstances.”
For more information about Cash Flow Essentials, please click here, and for more information about Digital Invoicing, please click here.
About Citizens Financial Group, Inc.
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $225.3 billion in assets as of September 30, 2023. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,300 ATMs and approximately 1,100 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook.
