Shareholder Information

If you are a retail shareholder having purchased your shares through a brokerage, and have questions about your stock (transfer stock, gift stock, change the address on my shareholder account, replace a lost stock certificate, etc.), please contact your financial advisor or broker.

Citizens’ annual meeting of stockholders is being held on April 28, 2022. Additional details about the annual meeting of stockholders are provided in CFG's proxy statement.

Citizens Transfer Agent is Computershare Trust Company N.A
www.computershare.com/investor

Telephone Inquiries:
+1 877-373-6374 (US, Canada, Puerto Rico)
+1 781-575 2879 (non-US)

Written Requests:
Computershare
P.O. Box 43006
Providence, RI  02940-3006

By Overnight Delivery:
Computershare
150 Royall St., Suite 101
Canton, MA 02021

Shareholder Online Inquiries:
www-us.computershare.com/investor/Contact

The Computershare Investment Plan (“CIP”) is a direct stock purchase and dividend reinvestment plan for investors holding or who wish to become holders of common stock of Citizens Financial Group, Inc. The CIP is offered and administered by Citizens Financial Group, Inc.’s transfer agent and registrar, Computershare Trust Company, N.A., (”Computershare”) and not by Citizens Financial Group, Inc.

To enroll or for additional information, please contact:

Computershare Investment Plan for Citizens Financial Group, Inc.
c/o Computershare
P.O. Box 43006
Providence RI 02940-3006
Telephone:
1-877-373-6374 (U.S. or Canada)
1-781-575-2879 (Outside U.S. or Canada)

Alternatively, click on the link below to access Computershare’s Investor Center™ website then click on “Invest Now “ and enter the ticker symbol “CFG” to view the plan.

By clicking the link below, the viewer understands this communication does not constitute an offer to sell or the solicitation of an offer to buy, nor shall there be any sale of these securities in any state in which such offer, solicitation, or sale would be unlawful.

www.computershare.com/investor

IRS Form 8937