04/23/2020
Citizens Wins Celent Model Bank Award for Commercial Bank Transformation
PROVIDENCE, R.I. – Citizens has been recognized by Celent, a global financial services research and advisory firm, as a winner of a 2020 Model Bank award for its Commercial Bank Transformation.
Celent’s annual awards program recognizes financial institutions for their outstanding technology initiatives. In order to win, the initiatives must demonstrate clear business benefits, innovation, and technology or implementation excellence.
Citizens’ award highlights the bank’s rollout of Commercial Priority Services, a high-touch concierge service that matches each client with a dedicated 24/7 specialist, and the successful implementation of Citizens’ new digital cash management platform accessOPTIMA®.
According to Patricia Hines, Head of Corporate Banking at Celent: “The Model Bank Awards recognize how banks are using technology to change the face of banking. Banks such as Citizens should serve as an inspiration to others looking for strong examples of best practice implementation that will have a truly meaningful impact on business results and the industry overall.”
For more information, please go to the Citizens Commercial Banking website.
About Citizens Financial Group, Inc.
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $176.7 billion in assets as of March 31, 2020. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 2,800 ATMs and approximately 1,000 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook.
