07/18/2016
Citizens Financial Group Appoints Mary Ellen Baker as Head of Business Services
Former Executive Vice President at PNC Financial Services also held
previous executive positions with Bank of America
PROVIDENCE, R.I.--(BUSINESS WIRE)--
Citizens Financial Group, Inc. (NYSE: CFG or “Citizens”) today announced
the appointment of Mary Ellen Baker as Head of Business Services
effective August 8, 2016. Baker will report to Chairman and CEO Bruce
Van Saun and serve on Citizens’ Executive Committee. Baker succeeds
David Bowerman, who is returning to the United Kingdom after serving 34
years with The Royal Bank of Scotland, plc (RBS) and Citizens.
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Mary Ellen Baker, Head of Business Services, Citizens Financial Group (Photo: Business Wire).
Baker, a banking veteran with more than three decades of experience,
joins Citizens from PNC Financial Services Group, Inc. where she most
recently held the title of Executive Vice President of Enterprise
Services. She previously worked for Bank of America Corporation as Head
of Enterprise Resiliency and Corporate Services and Head of Technology
and Operations for the Consumer and Small Business Bank. During her
career, Baker has led numerous strategic projects in the areas of
technology and operations, including company-wide planning, new
technology implementation, and crisis response initiatives.
“Mary Ellen is exceptionally qualified to lead our Technology,
Operations and Corporate Services areas as we work towards our goal of
making Citizens a top-performing regional bank,” said Van Saun. “With
more than 30 years of banking experience, she has an impressive
background in leading technology and operations teams and managing major
organizational change programs.”
In announcing Baker’s appointment, Van Saun thanked Bowerman for his
leadership and service to the company.
“I’d like to thank David for the key role he played in our separation
from RBS and our IPO,” said Van Saun. “Under his leadership, we have
made a wide range of strategic investments in technology. His efforts
have helped us run the bank better, improve the customer experience and
collaborate more effectively across the organization.”
As Head of Business Services, Baker will oversee the Technology,
Operations, Information and Corporate Security, Property Services,
Vendor Management and Change Management functions.
Active in a number of community and professional organizations, Baker
earned her undergraduate degree from Western Michigan University.
About Citizens Financial Group, Inc.
Citizens
Financial Group, Inc. is one of the nation’s oldest and largest
financial institutions, with $140.1 billion in assets as of March 31,
2016. Headquartered in Providence, Rhode Island, Citizens offers a broad
range of retail and commercial banking products and services to
individuals, small businesses, middle-market companies, large
corporations and institutions. In Consumer Banking, Citizens helps its
retail customers “bank better” with mobile and online banking, a 24/7
customer contact center and the convenience of approximately 3,200 ATMs
and approximately 1,200 Citizens Bank branches in 11 states in the New
England, Mid-Atlantic and Midwest regions. Citizens also provides
mortgage lending, auto lending, student lending and commercial banking
services in select markets nationwide. In Commercial Banking, Citizens
offers corporate, institutional and not-for-profit clients a full range
of wholesale banking products and services including lending and
deposits, capital markets, treasury services, foreign exchange and
interest hedging, leasing and asset finance, specialty finance and trade
finance.
Citizens operates through its subsidiaries Citizens Bank, N.A. and
Citizens Bank of Pennsylvania. Additional information about Citizens and
its full line of products and services can be found at www.citizensbank.com.
CFG-IR
CFG-CORP
View source version on businesswire.com: http://www.businesswire.com/news/home/20160718005866/en/
Citizens Financial Group, Inc.
Lauren DiGeronimo, 781-471-1454
Source: Citizens Financial Group, Inc.
