03/30/2015
Citizens Bank Wins Two Greenwich Excellence Awards
Honors awarded to Citizens Commercial Banking for excellence in Middle Market Banking in the Northeast
BOSTON – Greenwich Associates, a leading provider of market intelligence and advisory services to financial services companies, has recognized Citizens Commercial Banking with two Greenwich Excellence Awards, one recognizing overall customer satisfaction with Citizens and another recognizing overall satisfaction with Citizens based on clients that use cash management services. Both awards are for the Northeast region.
Every year, the Greenwich Excellence Awards are bestowed on the commercial banks with the highest levels of customer satisfaction. The recognition is based on nearly 13,000 interviews Greenwich Associates conducted with U.S. companies with annual sales of $10 million to $500 million.
“Our commercial bankers consistently receive top marks for the quality of their service, and this recognition is especially gratifying because it reflects the feedback of our customers,” said Bruce Van Saun, Chairman and CEO of Citizens Financial Group. “Our bankers have great relationships with their clients. We work hard every day to bring them smart, fresh ideas that help them achieve their strategic and financial goals.”
“The Treasury Solutions team is honored to be recognized by our customers for our work,” said Michael Cummins, Head of Treasury Solutions for Citizens Commercial Banking. “Citizens offers a wide range of innovative products to help our customers meet their cash management, commercial card, trade finance and other treasury needs. We focus every day on providing service that is second to none.”
Citizens Commercial Banking is ranked eighth overall U.S. middle market bookrunner by number of deals and sixth for number of sponsored deals, according to the Thompson Reuters league tables.
For more information, visit the Citizens Commercial Banking site.
About Citizens Financial Group, Inc.
Citizens Financial Group Inc. (NYSE: CFG) is one of the nation’s oldest and largest financial institutions, with $132.9 billion in assets as of December 31, 2014. Headquartered in Providence, Rhode Island, the company offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Consumer Banking helps its retail customers “bank better” with mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,200 ATMs and approximately 1,200 Citizens Bank and Charter One branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Citizens also provides mortgage lending, auto lending, student lending and commercial banking services in selective markets nationwide. Citizens Commercial Banking offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services including lending and deposits, capital markets, treasury services, foreign exchange and interest hedging, leasing and asset finance, specialty finance and trade finance. Citizens operates via subsidiaries Citizens Bank, N.A., and Citizens Bank of Pennsylvania. Additional information about Citizens and its full line of products and services can be found at www.citizensbank.com.
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