Awards and Recognition

See how we’ve done over the years. Check out the different industry and community awards held by our company.

2013 and 2014 'Best Banks in America'

In 2013 and 2014, Money magazine selected Citizens Bank as one of nation’s best banks in its list of "The Best Banks in America." Citizens Bank was recognized for its level of customer convenience available through its customer contact center, access to banking specialists via instant messaging and its “robust physical presence,” with approximately 1,200 locations and approximately 3,200 ATMs.

2014 #1 Bank for Baby Boomers

Citizens was named the best bank in the country for baby boomers, according to the personal finance website GOBankingRates.com. The site recognized the convenience of thousands of Citizens Bank and Charter One branches and ATMs and noted Citizens' commitment to offer complimentary financial and investment reviews to anyone, "even if they are currently a client of another investment firm."

Civic Leadership

2013 National Corporation of the Year award
The Greater New England Minority Supplier Development Council honored Citizens with its 2013 National Corporation of the Year award.

2013 Monarch Innovation Award for "Most Innovative Product"
In April 2013, an alliance between CFG's Commercial Banking division and Oppenheimer & Co. Inc. was recognized with a Monarch Innovation Award for "Most Innovative Product" by Barlow Research Associates, Inc. The award highlights Citizens' commitment to making it easier for middle market companies to develop financial strategies that encompass both commercial banking and investment banking products and services.

2013 Union Leader Readers' Choice Award: Best Bank – New Hampshire
This inaugural program gave Union Leader readers the opportunity to recognize the best businesses, services and vendors in New Hampshire, as voted by the people who patronize and support them. More than 1,700 readers voiced their opinion and voted Citizens Bank as the best bank in the state.

2012 "Gold Monitor" Award
Corporate Insight, a company that monitors the websites of banks and other financial institutions, recognized Citizens with a "Gold Monitor" award in its 2012 Bank Monitor Report. The award recognized our upgraded Web account-opening tool for consumer deposit accounts – an innovation that reduced the wait time for activating new accounts from approximately 10 days to 10 minutes.

2012 Servicer Total Achievement and Rewards™ (STAR™)
In March 2013, Fannie Mae announced its Servicer Total Achievement and Rewards™ (STAR™) Program’s Scorecard results for 2012. Citizens was one of the top servicers among its peers in 2012. The program measures servicers across key operational and performance areas relative to their peers, and acknowledges their achievement through STAR designations

2012 Best of Business Award - New Hampshire
Citizens Bank was recognized with a Best of Business Award from the New Hampshire Business Review. Every year, the review polls its readers on which are the best companies to do business with across the state. More than 3,600 readers voted on 80 different business categories, selecting Citizens Bank as the winner in the commercial lending category.

Community Commitment

2015 Consumer Bankers Association Joe Belew Award

Citizens Bank has been awarded the 2015 Consumer Bankers Association Joe Belew Award, which recognizes the efforts of member banks whose innovative solutions address pressing social issues. Citizens was recognized for the Citizens Helping Citizens Manage Money program, with a particular emphasis on a financial education initiative in West Philadelphia that serves those in deep poverty who have historically lacked the resources and support system to break the cycle of poverty and attain financial mobility.

2014 SPONSORIUM Award –Citizens Financial Group

Citizens Financial Group was awarded with a 2014 SPONSORIUM Award, honoring companies from around the world who are improving the quality of community life in their local markets and globally.

2014 National Philanthropy Day Award – New Hampshire

Citizens Bank was selected by Association of Fundraising Professionals of Northern New England as “Outstanding Corporation” for its New Hampshire National Philanthropy Day Awards in recognition of the bank’s community initiatives.

2014 Champion for Children - Pennsylvania

Citizens Bank was honored as a "Champion for Children" by the Homeless Children's Education Fund (HCEF). Citizens is lead supporter of HCEF’s mission to advance the education of children experiencing homelessness in Allegheny County.

2014 Employer Partner of the Year Award from Asian American Civic Association – Massachusetts

Citizens Bank was recognized as the Asian American Civic Association’s Employer Partner of the Year in recognition of the bank’s support for the Careers in Banking and Finance Traning Program.

2014 Financial Services Roundtable (FSR) Corporate Social Responsibility Company of the Week

Citizens Financial Group was recognized on April 29, 2014 as a Corporate Social Responsibility Company of the Week for “Citizens Helping Citizens Manage Money” program.

2014 “What’s Right about RI” Award

Citizens Bank was honored as a prospering company by “What’s Right about RI,” a committee made up of business, community, and non-profit organizations which highlights the positive things happening throughout the state.

2014 Boston Business Journal Top Charitable Contributor

Boston Business Journal named Citizens Financial Group a Top 20 Charitable Contributor (#18) for 2014.

2014 Main Line Gives Back Award

Citizens Bank received a Main Lives Gives Back Award in 2014 from the Main Line Chamber of Commerce. The award honors the company’s efforts to enhance the community, through support for nonprofits and other community-focused endeavors.

2013 John S. Martinez Award for Community Service from Columbus House – Connecticut
New Haven-based Columbus House, which provides emergency shelter, transitional living facilities, as well as permanent, supportive housing to individuals throughout New Haven County, has chosen Citizens Bank as the recipient of the 2013 John S. Martinez Award Community Service Award for its community leadership and outstanding support.

2013 Corporate Stars Award from Goodwill Industries of RI – Rhode Island
Citizens Bank received Goodwill Industries of RI’s Corporate Stars award at its Gala in recognition of our commitment to supporting community partners and for programs such as Champions in Action and Growing Communities.

2013 Business Excellence Award for Community Service from Providence Business News – Rhode Island
Citizens Bank was awarded a Providence Business News - Business Excellence Award for Community Involvement. This award has been given to Citizens in recognition of colleague volunteerism, charitable giving, and our signature programs including Champions in Action, Gear for Grades and Striking Out Hunger.

2013 Partner in Philanthropy from McAuley House – Rhode Island
McAuley House has named Citizens Bank as its Partner in Philanthropy for the National Philanthropy Day event, sponsored by the Association of Fundraising Professionals. Citizens Bank is the founding partner of “Lunch On Us” at McAuley House and has supported the program by funding meals prepared at the Providence-based meal site and volunteering to help serve clients.

2013 Junior Achievement Educational Leadership Partnership Award – Pennsylvania
This award is intended to recognize organizations that provide Junior Achievement programs to an entire school during the year. CFG's belief in the power of partnership and collaboration has given many students the opportunity to have confidence in their own boundless potential.

2013 Human Rights Campaign Cleveland Corporate Equality Award - Ohio
Charter One received the Corporate Equality Award for its support of the lesbian, gay, bisexual and transgender community.

2013 "Ecosystem Builder" Award - Rhode Island
Citizens Bank received the “Ecosystem Builder” Award at the 2013 SEEED Summit. The award is in recognition of Citizens as a lead supporter of the social enterprise sector and recognized the bank’s investment in them through Champions in Action. The SEEED Summit is an annual social enterprise ecosystem enterprise development conference which brings together people from social enterprise, non-profit, and funding sectors to discuss challenges and best practices for the industry.

2013 Community Champion Award - Massachusetts
Citizens Bank was recognized with a Community Champion Award from the Neighborhood of Affordable Housing (NOAH). The Community Champion award is bestowed rarely by NOAH’s board of directors, with it’s last conferral being in 2008. Citizens Bank was chosen as a winner for its longtime commitment to strengthening communities and its partnership with NOAH, whose mission is to improve living standards for low- and moderate-income persons, families and disadvantaged groups or areas in Massachusetts.

2013 CCAP Champion Award – Rhode Island
Citizens Bank was recognized by Comprehensive Community Action Program (CCAP) as a Corporate ‘Champion’ for going above and beyond its corporate responsibilities by providing emergency assistance to communities and nonprofit partners throughout RI during times of crisis. Most recently, Citizens provided much needed financial assistance to support organizations responding to the needs of families and individuals during Hurricane Sandy. Citizens was also recognized for its ongoing support of CCAP’s programs.

2013 “Umbrella of Colonie Believer Award” – New York
Citizens Bank was honored with the Colonie Senior Service Centers, Inc. “Umbrella of Colonie Believer Award” for its support for the Umbrella program, which provides home repair services for low-income seniors, helping them to stay in their own homes and to increase their home safety.

2013 Harvest for Hunger Platinum Award - Ohio
Charter One was honored for its contribution to Harvest for Hunger, which includes donations from our colleagues and our customers.

2012 Corporate Partner of the Year – Michigan
Charter One was recognized with a Corporate Partner of the Year Award from South Oakland Shelter. The award is in recognition of Charter One’s commitment to supporting the homeless population and saluted our investment in them through Champions in Action. South Oakland Shelter, in conjunction with its partner congregations, provides transitional services and programs to reduce the impact and prevalence of homelessness.

2012 MANNA Nourish Award – Pennsylvania, Citizens Bank Foundation
The award recognizes Citizens for the bank’s efforts supporting hunger and nutrition efforts in the region, including the Phans Feeding Families program.

2012 Philadelphia Youth Network - Pennsylvania
Citizens Bank received the “Fostering Continuity” award for supporting over 25 interns through the WorkReady initiative during the summer months. We partnered with the Philadelphia Academies in selecting the five interns who participated in the program.

2012 Community Service Leadership Award –Citizens Financial Group
CFG is among 23 financial services organizations to receive the Financial Services Roundtable’s 2012 Community Service Leadership Award. The awards “show appreciation and encouragement to the employees of Roundtable member companies for their commitment to volunteerism, community service, and financial literacy,” according to the FSR.

2012 Q2 Corporate Challenge Champion Award - Massachusetts
Citizens Bank recognized with Cradles to Crayons’ 2012 Q2 Corporate Challenge Champion Award. This quarterly recognition award is based on a combination of volunteer hours, product collections and financial contributions.

2012 Consumer Bankers Association Joe Belew Award - Ohio
The Charter One Growing Communities program received the second place award honoring its innovative community development programs for job creation.

2012 Community Service Award - New York
Citizens Bank was awarded a 2012 Community Service Award by Colonie Senior Services. The award was given in recognition of Citizens Bank Foundation's support for the organization's senior meal program.

2012 Business Supporter of the Year - New York
Albany's Police Athletic League (PAL) awarded Citizens Bank with a Business Supporter of the Year award in 2012. Citizens Bank supported PAL in Albany with backpacks through Gear for Grades, and tickets for children in the summer program to attend a NYC Ballet performance at Saratoga Performing Arts Center. Citizens Bank also supports Holiday Lights in the Park in Albany, which is a fundraiser for PAL.


Employer of Choice

2014 Black EOE Journal “Best of The Best”
The mission of the Black EOE Journal is to be the African American career and business connection. This award identifies Citizens Financial Group as "Best of the Best" in relation to outreach and accessibility to the African-American population.

2014 Professional Woman’s Magazine “Best of The Best”
The mission of Professional Woman’s Magazine is to promote the advancement of multicultural diverse women in all aspects of business and employment. This award identifies Citizens Financial Group as "Best of the Best" in relation to outreach and accessibility to the female population.

2014 Hispanic Network Magazine “Best of The Best”
The mission of the Hispanic Network Magazine is to promote the advancement of the Latino community in all aspects of business and employment. This award identifies Citizens Financial Group as "Best of the Best" in relation to outreach and accessibility to the Hispanic population.

2014 GI Jobs Military Friendly Employer
GI Jobs recognizes select companies who meet the criteria of 'Military Friendly Employers' designees, based upon a company's long-term commitment to hiring former military, recruiting, and hiring efforts and results, policies for Reserve/Guard members called to active duty, and the presence of special recruitment military programs.

2014 RetirementJobs.com Age Friendly Certified Employer
As a Certified Age-Friendly Employer, Citizens Financial Group is among the rising number of employers that make a special effort to improve age diversity by recruiting and retaining workers over the age of 50.

2013 LearningElite Award Citizens Financial Group
Citizens Business Services Learning & Development was recently presented with a 2013 LearningElite award from Chief Learning Officer magazine. We were ranked No. 43 out of more than 200 companies in the competition. This pioneering benchmarking initiative utilizes best practices in evaluation to objectively assess both the scope and the value of the learning and development services that companies provide.

2012 Boston Business Journal Best Places to Work - Massachusetts
Citizens Bank was named as one of the Best Places to Work in Massachusetts in the Boston Business Journal’s tenth annual regional awards program. The honor recognizes Citizens’ achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.