Reporter Resources

If you're a journalist looking for information, please refer to the brief summary below or download the Citizens Financial Group, Inc. at a glance fact sheet (a 1-page pdf). You may also call or email a media contact below.

Media Contacts

Press should direct inquiries to the appropriate media contact:

Head of Media Relations
Jim Hughes
781.751.5404
Jim.hughes@citizensbank.com

Corporate and Community
Lauren DiGeronimo
781.471.1454
Lauren.DiGeronimo@citizensbank.com

Consumer Banking
Steve Sylven
781.471.1481
Steven.Sylven@citizensbank.com 

Commercial Banking
Frank Quaratiello
617.725.5851
Frank.Quaratiello@citizensbank.com

Customer Service
For questions about your account, you can reach us 24 hours a day, 7 days a week, at 1-800-922-9999. See our Customer Service page to find general phone numbers and Frequently Asked Questions about products and services, or to send us an email.

Corporate Giving
For questions about Citizens Financial Group’s commitment to the community, or to apply for a grant or sponsorship, see our Community page or email community@citizensbank.com