Reporter Resources

If you're a journalist looking for information, please refer to the brief summary below or download the Citizens Financial Group, Inc. at a glance fact sheet (a 1-page pdf). You may also call or email a media contact below.

Media Contacts

Press should direct inquiries to the appropriate media contact:

Head of Media Relations
Jim Hughes

Corporate and Community
Lauren DiGeronimo

Consumer Banking
Steve Sylven

Commercial Banking
Frank Quaratiello

Customer Service
For questions about your account, you can reach us 24 hours a day, 7 days a week, at 1-800-922-9999. See our Customer Service page to find general phone numbers and Frequently Asked Questions about products and services, or to send us an email.

Corporate Giving
For questions about Citizens Financial Group’s commitment to the community, or to apply for a grant or sponsorship, see our Community page or email