Reporter Resources

If you're a journalist looking for information, please refer to the brief summary below or download the Citizens Financial Group, Inc. at a glance fact sheet (a 1-page pdf). You may also reach a media contact listed below.

Media Contacts

Peter Lucht
Head of Media Relations

Lauren DiGeronimo
Consumer Lending, Business Banking, Wealth Management, Corporate

Frank Quaratiello
Commercial Banking, Legal, Compliance, Finance

Steve Sylven
Branches/ATMs, Mobile/Online Banking, Checking/Savings, Credit Card, Community

For immediate assistance after regular business hours, please contact 781-471-1454.

Customer Service
For questions about your account, you can reach us 24 hours a day, 7 days a week, at 1-800-922-9999. See our Customer Service page to find general phone numbers and Frequently Asked Questions about products and services, or to send us an email.

Corporate Giving
For questions about Citizens Financial Group’s commitment to the community, or to apply for a grant or sponsorship, see our Community page or email

Investor Relations
For investor-related questions, visit the Investor Relations page.