Shareholder Information

In November 2015, Citizens Financial Group (NYSE: CFG) became a fully independent publicly-traded company, just over a year after the successful completion of the largest commercial bank initial public offering (IPO) in U.S. history. Citizens now embarks on a new and exciting chapter as we aspire to become a top-performing regional bank.

Who do I contact with questions about my stock (transfer stock, gift stock, change the address on my shareholder account, replace a lost stock certificate, etc.)?

If you are a retail shareholder having purchased your shares through a brokerage, and have questions about your stock (transfer stock, gift stock, change the address on my shareholder account, replace a lost stock certificate, etc.), please contact your financial advisor or broker.

When is the annual meeting of stockholders?

Citizens’ annual meeting of stockholders will be held in April 2016.  Additional details about the annual meeting of stockholders will be provided in CFG's proxy statement.

Transfer Agent

Citizens Transfer Agent is Computershare Trust Company N.A
www.computershare.com/investor

Telephone Inquiries:
+1 877-373-6374 (US, Canada, Puerto Rico)
+1 781-575 2879 (non-US)

Written Requests:
Computershare
P.O. Box 30170
College Station, TX 77842-3170

By Overnight Delivery:
Computershare
211 Quality Circle, Suite 210
College Station, TX 77845

Email:
web.queries@computershare.com

Shareholder Online Inquiries:
www-us.computershare.com/investor/Contact

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